Shipping policy

Delivery information

Our goal is to provide you with the best delivery options. We aim to provide you with the highest level of responsiveness at all times. 

Our order delivery time frame is divided up into two parts: 

  • Processing time: Order verification, quality check, and packaging. All orders are dispatched within 2-10 working days after the order is placed (order processing may take longer during holidays).
  • Delivery time: UK & Poland orders are expected, but not guaranteed, to arrive between 4-21 days after order.
  • Delivery time: USA orders are expected, but not guaranteed, to arrive between 20-35 business days after order.

We ship to 3 of international destinations and are extending our list. Pricing varies between destinations, order weight and value, and it is automatically calculated during the checkout process.

Temple of Energy Ltd is not responsible for any customs, VAT or import charges in your destination country. If there is a delay, please allow up to 20 working days for items to be delivered. A signature may be required at time of delivery. We do not cover any additional charges for customs clearance, these must be paid for by you.

Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.